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Orders after 3pm on 23rd December will be shipped the week of Jan 13th. Happy Holidays 😊
Orders after 3pm on 23rd December will be shipped the week of Jan 13th. Happy Holidays 😊
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ShoulderBliss Scent Free Neck & Shoulder Heat Pack & Neck Wrap

ShoulderBliss Scent Free Neck & Shoulder Heat Pack & Neck Wrap
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$49.95
$49.95 - $49.95
$49.95
$39.95
$39.95 - $39.95
$39.95
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Dual Colour heat pack that is scent-free!  Also doubles as an awesome weighted neck support which is super comforting and grounding. 

"I love this neck wrap. I walk around for hours with it on my neck. The weight it very grounding and it helps manage the neck and shoulder pain during my art/crafts and I haven't even heated it yet! Great to know it can go in the freezer too. Awesome product! Rachel S Oct 2023"

Why you'll love it:

ShoulderBliss wrap is a next generation heat pack. Generous in size and cleverly designed to sit comfortably around your neck & shoulders, you can wear it all day long, at home or on the go, and forget that it's even there.

It can be used hot or cold, and this version is scent-free. Ideal for those who are sensitive to scents or prefer a wrap without an aromatherapy fragrance. 

Treat yourself or wrap it up as the perfect pampering gift for her or him.

Unique design
Horizontal stitching keeps the filling and temperature evenly spread throughout. Heat is great for blood circulation, easing muscle pain or tension, relieving stress, arthritis, period pain, endometriosis, and more.  It feels like someone is putting their hands on your shoulders, saying "everything is going to be ok". 

Sensory soothing
Filled with a rice blend and moulds to the body. ShoulderBliss has a good weight (over 1kg) which applies calming pressure on the shoulders area and feels great, particularly for people with sensory needs, a bit like a mini-weighted blanket. Feels great even at room temperature.

Multi-purpose
While the shape is designed for the neck & shoulders area, you can use it on other parts of your body, such as back, tummy, thighs, joints, etc. Use it hot or cold.

Heat for hot therapy:
Place in a clean Microwave. 
Do not put water in the microwave.
Heat on high 60 seconds.
Flip the pack over and heat for another 30 seconds or until desired temperature is reached, but never hot.
Do not exceed total heating time of 90 seconds.

Cool for cold therapy:
Seal in a plastic bag and place in the freezer for a minimum of 6 hours.
Wrap can be kept in the freezer until needed.

Instructions:
Apply hot or cold to the desired area for a maximum of 20 minutes.

Product Care
Store in a cool dry place, or in a zip-lock bag in the freezer.
Spot clean only. Do not allow the wrap to get wet.

FOR AGES 12 AND UP
Not recommended for infants or those who are insensitive to extreme temperatures or have a circulatory problems. Never use this product with sports creams, liniments or other lotions.

Materials
Fabric: 100% polyester
Filling: 100% rice

Dimensions
Flat: W42 x L28 x H3 cm, 1.15Kg
Package: W22 x L25 x H6 cm, 1.3Kg

FAQ

How is my order shipped?

Typically we use Australia Post.  If it is more economical, we may use an alternative carrier and we deliver Australia wide.

We aim to post within 24 hours of receiving our order.

Once payment has been received we will send you an email confirmation.

Postage times will vary depending on location however in most cases you should receive your order within 3-5 business days from the purchase date.

Large or special items may incur additional postage and handling charges.

Can I have it sent Express Post?

Absolutely!  Just select that option at check out.  

Express Post orders are sent via Australia Post. Please refer to the Australia Post website for delivery time frames.  For items larger than Australia Post limits we use a range of courier services. 

Do you ship internationally?

We ship to most destinations around the world.  There are some set up for flat rate shipping. 

Please note that charges do not include any duty/taxes charged by your country's port authorities (if applicable).  You will be responsible for any charges they may add.  We are unable to quote these as they vary immensely from country to country. 

If you country isn't setup for flat rate shipping please email us a list of the products you are interested in and your shipping information /address to jo@kaikofidgets.com and we can provide you with a quote.

Again, please remember customs and duties are the responsibility of the Customer.

Please note shipping to Europe and UK is currently disabled on the website while I try get my head around the Brexit law changes and regulations.  

If your order is over 135 pound (approx 260 AUD) then we can ship and you pay the VAT on its arrival.  Unfortunately orders under this amount are way to complicated to manage as we have to charge all the fees our end. 

This is what is on the UK information pages:  For the sale of goods over £135, you might not be required to collect VAT at the point of sale. In this case, VAT and duties are remitted by the importer. If you use registration-based taxes and have a UK VAT registration, then VAT will not be applied to your sales to customers in the UK. If you choose to, you can charge your customer for VAT and duties at the time of sale, and then provide these funds to the shipper or importer using a shipping label. Alternately, you can send the orders without charging VAT and duties, and your customer will pay extra funds at the time of delivery. 

How can I track my order?

When we ship your order, we automatically send you your tracking number. (Please check your junk folder)

Check your email and enter your tracking number here: Track My Order

What is your return policy?

All claims must be made within 14 days of delivery.

Please contact us quoting your order number, with details of your proposed return before proceeding.

Unless the goods are defective or sent in error, you will be required to pay postage with tracking to return goods. Items must be received in original, unopened condition and packaged safely so damage does not occur.

If returned goods are used or in an unsaleable condition, then your return may not be processed.  There is no return or exchange available on discounted or on sale items.

What if my order is damaged when it arrives?

If the goods are faulty, damaged on arrival or they have been incorrectly described we offer the choice of a refund or exchange.

Please contact us with 48 hours of accepting delivery. 

We may ask for images to help investigate the damage or fault. 

Can I pick up?

Pick up is welcome, generally Monday to Friday between the hours of 9am - 4.30pm
Location for pick up is Tarneit Victoria, 3029
Details of location will be sent once the order is ready for collection.
After hours collection may be possible with notice from an alternate location in Tarneit.

Frequently asked question

We are passionate about making sure you have the right product for your needs. If you change your mind about the purchased items, you are welcome to return it to us (at your cost) and we will provide you with a credit so you can chose something else.  

All returned items must be in original, unused and unopened condition and proof of purchase will be required.

Please note that, for hygiene reasons, we cannot accept change of mind returns or exchanges for any oral motor/chewable related items, wearable items such as body socks & fabric items such as weighted products.