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Black Friday Sale: Up To 50% Off - Please allow 3-4 business days for dispatch in this period
Black Friday Sale: Up To 50% Off - Please allow 3-4 business days for dispatch in this period
FAQ Helpful Blogs

NDIS

You may be able to use your NDIS funding to make a purchase from My Sensory Store if you are self managed or plan managed.

 Key things to consider are...

  • Do I need this because of my disability?  
  • Does it relate to what's written in the NDIS Plan?
  • Does it assist with meeting your needs & help you do things you want to do to live a good life?
  • Affordable - is it within my support budget & plan?
  • Is it safe?  It should not hurt  you or put yourself or others at risk.

Make sure you put the NDIS participant's

  • full name &
  • NDIS number in the "special instructions"  section in the VIEW CART stage  

  • or email us the details for us to add and send back to you a modified invoice should you forget. 

PLEASE NOTE  IF you want to pay upfront to have goods dispatched immediately then order normally and DO NOT use process below.   

You submit your invoice /receipt to NDIA yourself.  As we receive payment upfront we send the items out immediately.  

OR as an alternative we have a system in place for NDIS plan & NDIS self managed orders that is EASY that allows deferred payment. There is a link to simple instructions for how to do can be found on the home page at the top - named NDIS Orders.

Please note  - Once payment is authorised via your plan manager or you EFT the payment directly it can take a couple of days to reach our account. 

We check our account for NDIS payments on Tuesdays through to Friday.  Once payment is received our end NDIS orders are typically  dispatched 24-48 hours after receipt of payment. (on weekdays).  This may increase in peak periods such as November/December.

If payment is being made via EFT please put the order number as the reference.   If being paid by a plan manager please advise them also to include the MSS order number.  If an order number is not provided as part of payment notifications there may be a delay in identifying the payment against your order & delay shipment.  

 

 If NDIA Managed : 

We are not currently a registered provider however email us with your requirements and we will facilitate one of our amazing stockists to assist you with what you need.